We can order any product from any of the manufactures we deal with.
Services and Orders
We offer Propane, Fire wood, Stove glass repair, Kerosene wick replacement, vent free heater repair and parts ordering.
We can order product and parts for Napoleon, Osburn, US Stove, Hearthstone, Vermont Casting, PSG, Fire Chief, Weber, Broil King, Dura Vent, Metalbestos, Empire and Kozy World
Parts and or product can take as little as 2 days or as long as 5 weeks to receive. This will depend on stock at the warehouse or production and delivery time from the manufacture. We have no control over this time frame.
With the bad storms on the East Coast parts and product deliveries for Hearthstone and Napoleon have been delayed. 11-25-2014
Installation and Repair
Our installations of Wood Stoves, Gas Fireplaces and Gas Grills are done by CAK Services or Perkins Chimney
Our installations of Wood Inserts are done by CAK Services at 419-356-4750 or Perkins Chimneyplease at 734-856-1019
For repair of Gas Fireplaces, Gas Logs or Gas Stoves please contact CAK Services at 419-356-4750
For Chimney Repair and cleaning please contact Perkins at 734-856-1019
Coal and Woodburner is not responsible for the installation of the products. Any and all installation related issues need to be taken up with the installer.
We are not a warranty servicing dealer for Weber Grill or parts. You must contact them for all warranty related issues.
1- Ten percent down on any product to place in lay away.
2- A payment must be made once a month. No less than ten percent of the balance.
3- If a payment is not made for three consecutive months than down payment if forfieted and lay away is cancelled.
4- No time limit on leaving product in lay away as long as monthly payment is made until paid off.